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November 2011


In this issue:

How to Keep Your Cool: 12 Tips for Staying Calm Under Pressure

Jagjit Singh, Kiran Bedi, Steve Jobs & Tim Cook


Enrichment Enrichment How to Keep Your Cool: 12 Tips for Staying Calm Under Pressure

Here are twelve tips for keeping your cool and staying calm amid life's situations – both big and small.

1. Strive to not catastrophize: It's easy to dramatize and make something a bigger deal than it is. When you are relating the problem to yourself, avoid the urge to magnify the negative. Strike the words always and whenever. You might feel like Stuart Smalley, but it can really help to re-frame the problem in your mind by saying things like "I can cope," "It's not that big a deal," and "I'm bigger than this."

2. Think before you Share: Don't describe or blog or tweet about the problem. Don't talk it over with your friends right away; let it stew a little in your mind so you can settle down a little. Sometimes, well-meaning friends will sympathize too much, which may only add fuel to your fire and get you even more upset.

3. Discover metaphors and visualizations that help you stay calm: Here's one that can help: Try to imagine your problem as a knot. The more you panic and pull on the ends, the tighter the knot cinches. But, when you adopt a singular focus, a calm takes over and you can loosen one strand at a time.

It might also help if you can visualize yourself acting with patience and focus. Lower your voice and try to move as slowly as possible. Speak slowly and softly. Become the calm, unflappable person you see in your mind.

Here's another technique: Do you know anyone whom you would describe as unflappable? Try to think of what this person would do in your situation.

4. Note your patterns of exasperation: Are there any specific situations that cause you to lose your cool? Look at specific patterns -- from time of day, to level of stress (or level of boredom), to blood sugar levels. Do you tend to lose it when it's too noisy – or too quiet? Knowing about your own patterns can go a long way in helping you keep your cool throughout the day.

5. Realize that you can control your emotions: Reflect on times when you were able to successfully stay calm in a frustrating situation. Maybe it was a time when you wanted to yell at your spouse or your kids, but then the doorbell rang and you were able to instantly shift gears. Consider that you might be able to do this repeatedly, as long as you know your triggers – and some tips for keeping a calm mindset.

6. Create a calm environment with peaceful rituals: If calm music soothes you, use it. If silence soothes you, use it. Maybe you'll play some soothing instrumental music or maybe you'll dim the lights and light some scented candles.

When you are coming home from work, give yourself a few moments to calm your mind before you go charging into an evening at home with your kids. Sit in the car for a few minutes and take some deep breaths. Kick off your shoes and sip a glass of water. Rituals can also be tremendously soothing during the transition periods of your day.

7. Take care of the essentials: Make sure you are getting enough sleep and getting enough protein, fiber, vitamins and minerals.

Also make sure you are getting physical exercise. A daily workout can give you the physical release that can help you control your anxiety.

Stay away from too much sugar and caffeine and stay hydrated. Drink a tall glass of water and see if you feel better, more calm and alert.

8. Focus on the mind and spirit, too: Depending on your spiritual tradition, engage in a routine of meditation or prayer. Practice yoga - or just sit quietly for awhile. Developing peace of mind is a skill that will serve you well your whole life through. Take a meditation class, and learn techniques to help you get control over your monkey mind.

9. Distract yourself: Instead of ruminating, find something fun, engaging, and constructive to do. Try to laugh (or laugh at yourself.) Watch a funny movie or read a blog that always make you laugh. When you lighten up, it's a lot easier to keep your cool.

10. Take a day off: You always know that you really need a day off when you fight like crazy to not take one. If you can force yourself to take an entire day away from my work, you always come back more calm, assured, and filled with fresh ideas.

11. Don't forget to breathe: When the kids are very small, we helped them to calm down by teaching them belly breathing, and it works for the elders as well. Diaphragmatic breathing helps you alleviate your stress in the moment and it gives you a minute or two to calm down, often just long enough for you to assess the situation and help you regain your sense of control.

In a good belly breath, your belly will actually rise and fall. To practice, put your hand on your belly. Inhale through your nose and see if your hand rises as you breathe in. Hold the breath for a few counts and slowly breathe out.

12. Reflect on quotes that can help you calm your mind: Here are a few that are inspiring:

"You are the sky. Everything else – it's just the weather." Pema Chodron

"A mind at peace, a mind centered and not focused on harming others, is stronger than any physical force in the universe." Wayne Dyer

"It is useless to force the rhythms of life. If I live with the anxiety to go fast, I will not live well. My addiction to speed will make me sick. The art of living is about learning how to give time to each and every thing. If I have sacrificed my life to speed, then that is impossible. Ultimately, slow means to take the time to reflect. It means to take the time to think. With calm, you arrive everywhere." Carlos Petrini (Founder of the Slow Food movement)

"One important reason to stay calm is that calm parents hear more. Low-key, accepting parents are the ones whose children keep talking." Mary Pipher

"Remain calm, serene, always in command of yourself. You will then find out how easy it is to get along." Paramahansa Yogananda

What's Hot What's Hot Jagjit Singh, Kiran Bedi, Steve Jobs & Tim Cook

Jagjit Singh
Jagjit Singh, the ghazal maestro, dies.

Jagjeet SinghJagjit Singh; born Jagmohan Singh; (8 February 1941 – 10 October 2011) was a prominent Indian Ghazal singer, composer, music director, activist and entrepreneur.

He was born in Sri Ganganagar, Rajasthan to Amar Singh Dhiman, a government employee, a native of Dalla village in Punjab and his mother, Bachan Kaur from Ottallan village, Samrala  in a house that was known as Pat Ram Ki Chhikari (cluster of six houses). He had four sisters and two brothers and he was known as Jeet by his family. He was raised as a Sikh by religion.

Known as "The Ghazal King", he gained acclaim together with his wife, another renowned Indian Ghazal singer Chitra Singh in 1970's and 80's as the first successful husband-wife duo act in the history of recorded Indian music.

Together, they are considered to be the pioneers of modern Ghazal singing and regarded as most successful recording artistes outside the realm of Indian film music.

Their combination album on HMV comprising music from films, Arth (Meaning, 1982) and Saath Saath (Together, Along, 1982), is India's largest selling combination album of all time.
Sajda (An Offering, 1991), Jagjit Singh's magnum opus double album with Lata Mangeshkar holds the same record in non-film category. He had sung in Punjabi, Hindi, Urdu, Bengali, Gujarati, Sindhi and Nepali languages. He was awarded India's third highest civilian honour, the Padma Bhushan, in 2003 for his contribution to the fields of music and culture.

Singh is credited for the revival and popularity of ghazal, an Indian classical art form, by choosing poetry that was relevant to the masses and composing them in a way that laid more emphasis on the meaning of words and melody evoked by them. In terms of Indian Classical music, his style of composing and Gayaki (singing) is considered as Bol-pradhan, one that lays emphasis on words.

He highlighted this in his music for films such as Prem Geet (1981), Arth and Saath Saath (1982), and TV serials Mirza Ghalib (1988) and Kahkashan  (1991). Jagjit Singh is considered to be the most successful ghazal singer and composer of all time in terms of both critical acclaim and commercial success.

With a career spanning over five decades and a repertoire comprising over 80 albums, the range and breadth of his work has been regarded as genre-defining.

He is the only composer and singer to have composed and recorded songs written by Prime Minister - Atal Behari Vajpayee - also a critically acclaimed poet - in two albums, Nayi Disha (1999) and Samvedna (2002).

Jagjit Singh was the first Indian composer, and together with his wife Chitra Singh the first recording artist in the history of Indian music to use digital multi-track recording for their (India's first digitally recorded) album, Beyond Time (1987).

He was regarded as one of India's most influential artistes. Together with sitar legend Ravi Shankar and other leading figures of Indian classical music and literature, Singh voiced his concerns over politicisation of arts and culture in India and lack of support experienced by the practitioners of India's traditional art forms, particularly folk artists and musicians. He also lent active support to several philanthropic endeavors such as the library at St. Mary's School, Mumbai, Bombay Hospital, CRY, Save the Children and ALMA.

Jagjit Singh underwent surgery after he suffered a brain haemorrhage. Doctors at the hospital performed an emergency surgery on Singh.

Dr Ajit Menon, a cardiologist at Lilavati Hospital said that Singh "underwent a surgery to remove clots in his brain."

The doctors monitored him in the intensive care unit as he was breathing with the aid of a ventilator. Singh also had a history of heart ailments. In January 1998, he suffered a heart attack, which led him to quit smoking. In October 2007, he was hospitalised following blood circulation problems. He died on 10 October 2011.

Before this illness, his last concerts were held on 16 September 2011 at Nehru Science Centre in Mumbai, on 17th at Siri Fort Auditorium in New Delhi, on 18th September at Noor Mahal, Karnal (organised by HIFA) and on 20 September at The Indian Public School in Dehradun.

Kiran Bedi
Bedi has been accused of ‘misusing’ airline rules to get discount as well as inflating her travel bills.

Kiran Bedi

Kiran Bedi has been alleged to have charged her hosts full fare for air tickets despite her paying discounted fare and to have charged her hosts business class fare while flying economy class.

Kiran Bedi has also been accused by an NGO of claiming business class fare from Delhi to Mumbai, while her travel intineray communicated to them showed she was flying from nearby Pune. She has said that money was not earned for personal gains, but given to her NGO.

Kiran Bedi (born 9 June 1949) is an Indian social activist and a retired Indian Police Service (IPS) officer. She joined the police service in 1972 and become the first woman officer in the IPS. Bedi held the post of Director General at the Bureau of Police Research and Development before she voluntarily retired from the IPS in December 2007.

She was the host and judge of the popular TV series "Aap Ki Kachehri" (English, "Your Court"), which is based on real-life disputes and provides a platform for settling disputes between consenting parties.

She has also founded two NGOs in India: the Navjyoti Delhi Police Foundation for welfare and preventative policing in 1988 which was later renamed as the Navjyoti India Foundation in 2007, and the India Vision Foundation for prison reformation, drug abuse prevention and child welfare in 1994.

She began her career as a Lecturer in Political Science (1970–72) at Khalsa College for Women, Amritsar. In July 1972, she joined the Indian Police Service, becoming the first woman to do so. Bedi joined the police service "because of [her] urge to be outstanding".

She served in a number of tough assignments ranging from New Delhi traffic postings, Deputy Inspector General of Police in Mizoram, Advisor to the Lieutenant Governor of Chandigarh, Director General of Narcotics Control Bureau, to a United Nations delegation, where she became the Civilian Police Advisor in United Nations peacekeeping operations.

For her work in the UN, she was awarded a UN medal. She is popularly referred to as Crane Bedi for towing the Prime Minister Indira Gandhi's car for a parking violation, during the PM's tour of United States at the time.

Kiran Bedi influenced several decisions of the Indian Police Service, particularly in the areas of narcotics control, traffic management, and VIP security. During her stint as the Inspector General of Prisons, in Tihar Jail (Delhi) (1993–1995), she instituted a number of reforms in the management of the prison, and initiated a number of measures such as detoxification programs, Art of Living Foundation Prison Courses, yoga, vipassana meditation, Murat redressing of complaints by prisoners and literacy programs. For this she won the 1994 Ramon Magsaysay Award, and the 'Jawaharlal Nehru Fellowship', to write about her work at Tihar Jail.

She was last appointed as Director General of India's Bureau of Police Research and Development.In May 2005; she was awarded an honorary degree of Doctor of Law in recognition of her “humanitarian approach to prison reforms and policing”.

On 27 November 2007, she expressed her wish to voluntarily retire from the police force to undertake new challenges in life. On 25 December 2007, the Government of India agreed to relieve Bedi of her duties as Director General of the Bureau of Police Research and Development.

Kiran Bedi is one of the prominent members of the India Against Corruption (IAC) along with Anna Hazare and Arvind Kejriwal. IAC has been actively protesting against corruption and is urging the government of india to enact a strong Lokpal Bill. 

On August 16th 2011, Key members of the India against Corruption including Bedi were arrested four hours before the planned indefinite hunger strike by Hazare.

However, Bedi and other activist were later released in the evening same day. After twelve days of protests and many discussions between the government and the activists, Parliament passed a resolution to consider three points in drafting of Lokpal bill.

Steve Jobs
The death of Steve Jobs shocks many

Stave JobsSteven Paul "Steve" Jobs (February 24, 1955 – October 5, 2011) was an American inventor and businessman widely recognized as a charismatic pioneer of the personal computer era. He was co-founder, chairman, and chief executive officer of Apple Inc. Jobs was co-founder and previously served as chief executive of Pixar Animation Studios; he became a member of the board of directors of the Walt Disney Company in 2006, following the acquisition of Pixar by Disney.

In the late 1970s, Jobs—along with Apple co-founder Steve Wozniak, Mike Markkula and others—designed, developed, and marketed one of the first commercially successful lines of personal computers, the Apple II series. In the early 1980s, Jobs was among the first to see the commercial potential of Xerox PARC's mouse-driven graphical user interface, which led to the creation of the Apple Lisa and, one year later, the Macintosh. After losing a power struggle with the board of directors in 1985, Jobs left Apple and founded NeXT, a computer platform development company specializing in the higher-education and business markets.

In 1986, he acquired the computer graphics division of Lucasfilm Ltd, which was spun off as Pixar Animation Studios. He was credited in Toy Story (1995) as an executive producer. He remained CEO and majority shareholder at 50.1 percent until its acquisition by The Walt Disney Company in 2006, making Jobs Disney's largest individual shareholder at seven percent and a member of Disney's Board of Directors.

Apple's 1996 buyout of NeXT brought Jobs back to the company he co-founded, and he served as its interim CEO from 1997, then becoming permanent CEO from 2000 onwards, spearheading the advent of the iPod, iPhone and iPad.

From 2003, he fought a eight-year battle with cancer, and eventually resigned as CEO in August 2011, while on his third medical leave. He was then elected chairman of Apple's board of directors. At least three times during her activist years she was physically attacked, including being clubbed unconscious by police during a hunger strike in 1992.

On October 5, 2011, around 3:00 p.m., Jobs died at his home in Palo Alto, California, aged 56, six weeks after resigning as CEO of Apple. A copy of his death certificate indicated respiratory arrest as the immediate cause of death, with "metastatic pancreas neuroendocrine tumor" as the underlying cause. His occupation was listed as "entrepreneur" in the "high tech" business.

Jobs earned only $1 a year as CEO of Apple, but held 5.426 million Apple shares, as well as 138 million shares in Disney (which he received in exchange for Disney's acquisition of Pixar). 

Jobs quipped that the $1 per annum he was paid by Apple was based on attending one meeting for 50 cents while the other 50 cents was based on his performance. Forbes estimated his net wealth at $8.3 billion in 2010, making him the 42nd wealthiest American.

Inventions and designs

His design sense was greatly influenced by the Buddhism which he experienced in India while on a seven-month spiritual journey.[94] His sense of intuition was also influenced by the spiritual people with whom he studied.

As of October 9, 2011 (2011 -10-09), Jobs is listed as either primary inventor or co-inventor in 342 United States patents or patent applications related to a range of technologies from actual computer and portable devices to user interfaces (including touch-based), speakers, keyboards, power adapters, staircases, clasps, sleeves, lanyards and packages. Most of these are design patents (specific product designs) as opposed to utility patents (inventions). He has 43 issued US patents on inventions.

Honors and public recognition

After Apple's founding, Jobs became a symbol of his company and industry. When Time named the computer as the 1982 "Machine of the Year", the magazine published a long profile of Jobs as "the most famous maestro of the micro".

Jobs was awarded the National Medal of Technology by President Ronald Reagan in 1984, with Steve Wozniak (among the first people to ever receive the honor), and a Jefferson Award for Public Service in the category "Greatest Public Service by an Individual 35 Years or Under" (also known as the Samuel S. Beard Award) in 1987. On November 27, 2007, Jobs was named the most powerful person in business by Fortune magazine. On December 5, 2007, California Governor Arnold Schwarzenegger and First Lady Maria Shriver inducted Jobs into the California Hall of Fame, located at The California Museum for History, Women and the Arts.

In August 2009, Jobs was selected as the most admired entrepreneur among teenagers in a survey by Junior Achievement, having previously been named Entrepreneur of the Decade 20 years earlier in 1989, by Inc. magazine. On November 5, 2009, Jobs was named the CEO of the decade by Fortune magazine.

In September 2011, Jobs was ranked No.17 on Forbes: The World's Most Powerful People. In December 2010, the Financial Times named Jobs its person of the year for 2010, ending its essay by stating, "In his autobiography, John Sculley, the former PepsiCo executive who once ran Apple, said this of the ambitions of the man he had pushed out: 'Apple was supposed to become a wonderful consumer products company. This was a lunatic plan. High-tech could not be designed and sold as a consumer product.' How wrong can you be".

At the time of his resignation, and again after his death, he was widely described as a visionary, pioneer and genius perhaps one of the foremost in the field of business, innovation, and product design, and a man who had profoundly changed the face of the modern world, revolutionized at least six different industries, and who was an "exemplar for all chief executives". His death was widely mourned and considered a loss to the world by commentators across the globe.

After his resignation as Apple's CEO, Jobs was characterized as the Thomas Edison and Henry Ford of his  time.  In  his  The  Daily  Show
eulogy, Jon Stewart said that unlike others of Jobs's ilk, such as Thomas Edison or Henry Ford, Jobs died young. He felt that we had, in a sense, "wrung everything out of" these other men, but his feeling on Jobs was that "we're not done with you yet."

Steve Jobs: A Timeline

1976: Bill gates wasn’t the only college dropout that started a computer company; so was Steve Jobs. He started Apple computer out of his parents’ garage; little did mom and dad know that their parking real estate would help kick off a company that would be worth billions.

His first device, the Apple-1, was a $700 computer sold without a power supply, casing, keyboard, or monitor. Its motherboard, however, did come pre-assembled- a big deal in the 70’s since you usually assemble your own back then. Obs and partner Steve Wozniak sold about 200 in total and made about $20 about each one.
1978: With some funds from Arthur Rock, a venture capitalist, Jobs and Wozniak were able to build 1000 machines at a local factory. They also made an appearance at the West Coast Computer Fair and according to Jobs in a 1996 PBS interview, “stole the show”.

1980: Apple Computers goes public. Jobs and Wozniak are millionaires.
1983: Jobs woos John Scully over to Apple from Pepsi. The Apple Lisa is released, costing a whopping $10,000, but it came out with a GUI rather than the black screen white text DOS interface. Unfortunately, it was a commercial failure.

1984: Apple releases the iconic Macintosh commercial based on the dystopian novel “1984” by George Orwell.

1985: Scully convinces the Apple board to ditch Jobs based on the failing Apple PC sales. John Scully becomes the new CEO. Later that year, Jobs founds NeXT computer.

1986: Jobs buys the Graphics Group (renamed Pixar) from Lucasflims for $10 million. Pixar later contracted with Disney to create computer animated feature films like “Toy Story”, “The Incredibles”, Wall-E” and many more.

1996: In 1996 Apple buys NeXT for $429 million, and with it Steve Jobs. Once back with Apple, Jobs concentrated on making the company profitable by terminating a number of projects, such as Newton, Cyberdog, and OpenDoc-employees fear “the Jobs.”

1998: Jobs launched the iMac. Attention was given primarily to its out-of-box experience – requiring only to steps to set up and connect to the internet – and to its overall design. Jobs declare that “the back of our computer looks better than the front of anyone else’s.”

2001: The iPod is born, starting Apple’s domination over the MP3 player market. Combined with its iTune store no other music player has been able to make a dent where Apple reigns supreme.

2007: The iPhone makes a splash and features a new OS called iPhone OS. It was a mobile operating system that optimized touch functionality. 

2008: The World’s thinnest laptop, the MacBook Air, was introduced at the Macworld Conference & Expo, featuring a super-thin form factor and weighing only three pounds.

2010: The iPad is announced, and it sells more units than Apple’s Macs.

2011: Jobs passes away at the age 56 on 5th October.

Tim Cook

He is the new chief executive officer of Apple Inc.

Tim CookIt’s no real surprise that Tim Cook has been tapped to serve as Apple’s CEO following Steve Jobs’ resignation to become Chairman. Cook has spent 30 years distinguishing himself in the industry, spending the first half with IBM and Compaq and the second, more than 14 years, as Jobs’ right hand.

He joined Apple’s operations team as a senior VP and quickly advanced to worldwide head of sales, chief operating officer and head of the Macintosh division. Finally, Cook has served either as official acting CEO or effective head of the company during Jobs’ medical leaves of absence three times since 2004.

But Cook hasn’t just been a company caretaker during Apple’s good years. He’s also a product, sourcing and supply-chain visionary. Cook arguably did as much as anyone to turn Apple around after its nearly disastrous fall in the mid-1990s.

Some of Cook’s operations and logistics innovations have become almost as famous in the industry as Jobs’ keynotes are outside it. For instance, in 2005, with the iPod Nano, Apple began prepaying in volume for key components for its hot products like flash memory or screens, locking in prices and guaranteed production — and not coincidentally, locking out imitators and competitors, who’d find that nobody could meet their orders.

In 2008, Cook gave a memorable talk at the Goldman Sachs Technology Symposium, mostly about the iPhone. He was candid, funny and open-minded, calling unlocked iPhones “a good problem to have,” dropping hints that Apple was willing to drop its exclusive carrier relationship with AT&T and arguing that it didn’t matter if the then-new iPod Touch cannibalized iPhone sales: “I’d rather Apple cannibalize Apple than somebody else cannibalize Apple.” The next day, Apple’s stock shot up almost 5 percent.

Timothy D. "Tim" Cook (born November 1, 1960) is the chief executive officer of Apple Inc., having joined the company in March 1998. He was named the CEO of Apple after Steve Jobs announced his resignation on August 24, 2011.

Cook grew up in Robertsdale, Alabama, near Mobile. His father was a shipyard worker, while his mother was a homemaker. Cook graduated from high school at Robertsdale High School, earned a B.S. degree in industrial engineering from Auburn University in 1982, and his M.B.A. from Duke University's Fuqua School of Business in 1988

Cook spent six months at Compaq  as VP for Corporate Materials before he was hired by Steve Jobs to join Apple. He initially served as Senior Vice President for Worldwide Operations.  Prior to that, Cook served as the chief operating officer (COO) of the computer reseller division of Intelligent Electronics and spent 12 years in IBM's personal computer business as the director of North American Fulfillment.

Cook is credited with pulling Apple out of manufacturing by closing factories and warehouses around the world. This helped the company reduce inventory levels and streamline its supply chain, dramatically increasing margins. In January 2007, Cook was promoted to COO.

Cook served as Apple CEO for two months in 2004, when Jobs was recovering from pancreatic cancer surgery. In 2009, Cook again served as Apple CEO for several months while Jobs took a leave of absence for a liver transplant.

In January 2011, Apple's Board of Directors approved a third medical leave of absence requested by Jobs. During that time, Cook was responsible for most of Apple’s day-to-day operations while Jobs made most major decisions. Following the resignation of Jobs, Cook was made CEO of Apple Inc. on August 24, 2011.

Cook also serves on the board of directors of Nike.

Cook is a fitness enthusiast and enjoys hiking, cycling, and going to the gym. He regularly begins sending emails at 4:30 am and used to hold Sunday night staff meetings by telephone to prepare for the next week.

While giving the 2010 commencement speech at Auburn University, Cook emphasized the importance of intuition in guiding his life's biggest choices, and followed by stating that preparation and hard work are also necessary to execute on that intuition

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